Last updated: January 1, 2025
USA Notary ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website usanotary.net or use our remote online notarization (RON) platform.
Personal Information:
Automatically Collected Information:
For identity verification (IDV) and knowledge-based authentication (KBA), we partner with trusted third-party providers. Your identification documents, biometric data, and KBA responses are transmitted securely to these providers and are subject to their privacy policies. We retain only the verification results and not the underlying sensitive data unless required by law.
As required by state remote online notarization laws, we record all notarization sessions including audio and video. These recordings are stored securely and retained for the period required by applicable state law (typically 5-10 years). Recordings are only accessible to authorized personnel and as required by law.
We may share your information with:
We do not sell your personal information to third parties.
We implement industry-standard security measures including encryption at rest and in transit, secure data centers, access controls, and regular security audits. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations (including notarial record-keeping requirements), resolve disputes, and enforce our agreements. Session recordings are retained per state law requirements.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us at the information provided below.
We use essential cookies for platform functionality and optional analytics cookies. You can control cookie preferences through your browser settings. Essential cookies cannot be disabled as they are required for the platform to function.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy or to exercise your rights:
Email: ryon@usanotary.net
Phone: 804-767-7500
Mail: USA Notary, [Business Address]
Last updated: January 1, 2025
By accessing or using the USA Notary platform ("the Platform") at usanotary.net, you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Platform. These terms apply to all users including notaries, signers, and visitors.
USA Notary provides a remote online notarization (RON) platform connecting licensed notaries with signers for electronic notarization of documents. We also offer subscription plans for notaries including marketing pages, scheduling tools, and business management features.
USA Notary is a technology platform provider, not a notary public. Notarial acts are performed by independently licensed notaries using our platform in compliance with applicable state laws.
All signers must complete identity verification (IDV) and, when required, knowledge-based authentication (KBA). You consent to the collection and verification of your personal information, including government ID documents and biometric data, for this purpose. Failure to pass identity verification may result in session cancellation.
Notaries using the Platform are responsible for:
You agree not to:
All content, trademarks, logos, and technology on the Platform are owned by USA Notary or licensed to us. You may not copy, modify, distribute, or create derivative works without our express written permission. Notary profile pages and uploaded content remain the property of the respective notary, subject to a license for Platform display.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, USA NOTARY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
USA Notary is not liable for the conduct of notaries or signers, the validity of notarized documents, or any legal consequences arising from notarization performed on the Platform.
The Platform is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or completely secure. We make no representations regarding the legal sufficiency of documents notarized through the Platform.
You agree to indemnify and hold harmless USA Notary, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Platform, violation of these terms, or violation of applicable laws.
The Platform integrates with third-party services including identity verification providers, payment processors, and scheduling tools. We are not responsible for the availability, accuracy, or practices of these third-party services.
We may terminate or suspend your account immediately, without prior notice, for violation of these terms. Upon termination, your right to use the Platform ceases. Data retention obligations under notarial laws survive termination.
These terms are governed by the laws of the State of [State], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [County, State].
We reserve the right to modify these terms at any time. Material changes will be communicated via email or platform notice. Continued use after changes constitutes acceptance.
For questions about these Terms & Conditions:
Email: ryon@usanotary.net
Phone: 804-767-7500
Mail: USA Notary, [Business Address]
Last updated: January 1, 2025
Important: USA Notary uses SMS/MMS text messaging only for appointment notifications and reminders. We do not send marketing or promotional text messages. These terms apply to all text communications delivered via Twilio. By providing your phone number and opting in, you agree to these terms.
USA Notary ("we," "us," or "our") offers an SMS messaging program ("the Program") strictly for appointment-related communications with customers. Messages are limited to:
We do not use SMS for marketing, promotional offers, or any purpose unrelated to your scheduled appointments. Message frequency varies based on your appointment activity.
By providing your mobile phone number to USA Notary, you expressly consent to receive SMS/MMS messages from USA Notary using automated technology, including auto-dialers, solely for appointment-related notifications. You acknowledge that:
You may opt out of text messages at any time by:
After texting STOP, you will receive a single confirmation message confirming your opt-out. No further messages will be sent to your number unless you re-subscribe. For help, text HELP or contact ryon@usanotary.net.
Message and data rates may apply from your mobile carrier. USA Notary does not charge for text messages, but your carrier's standard messaging, data, and other rates may apply. Check your mobile plan for details. You are solely responsible for any charges from your mobile carrier.
Our SMS program is supported by major U.S. mobile carriers including, but not limited to: AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, and Virgin Mobile. USA Notary and Twilio are not liable for delayed or undelivered messages due to carrier issues.
The number of messages you receive will depend on your appointment activity. Messages are limited to appointment confirmations, reminders, and urgent appointment-related updates. You will not receive marketing or promotional messages via SMS.
Your mobile number and message data are handled in accordance with our Privacy Policy. We do not sell, rent, or share your mobile number with third parties for their own marketing purposes. Message content and metadata may be stored for compliance and operational purposes.
You must be at least 18 years of age to opt into our SMS program. We do not knowingly collect phone numbers or send messages to individuals under 18.
USA Notary uses Twilio, Inc. as its SMS messaging service provider. By participating in the Program, you acknowledge that Twilio's terms of service and acceptable use policy apply to the delivery of these messages. Twilio's privacy policy is available at twilio.com/legal/privacy.
We reserve the right to modify these SMS Campaign Terms at any time. Material changes will be communicated via SMS, email, or platform notice before they take effect. Continued participation in the Program after changes constitutes acceptance.
USA Notary is not responsible for any delays, non-delivery, or errors in SMS messages caused by your mobile carrier, Twilio, network congestion, or technical issues beyond our reasonable control. We are not liable for any damages arising from or related to your participation in the SMS program.
For questions about the SMS Program or these Campaign Terms:
Email: ryon@usanotary.net
Phone: 804-767-7500
Mail: USA Notary, [Business Address]