Notary FAQs

Application review typically takes 5-10 business days, depending on background check completion and reference verification. We review all applications carefully to ensure applicants meet our standards.

We accept notaries commissioned in any state that has authorized Remote Online Notarization. Requirements vary by state, so during the application process we verify that your state authorizes RON and that you meet your state's specific requirements.

Onboarding typically takes 1-3 days after approval. This includes platform training, compliance review, and a practice session. Once onboarding is complete, you can begin accepting assignments or bringing clients to the platform.

Subscriber notaries bring their own clients and use our platform to perform notarizations. They control their pricing and bill clients directly. Contractor notaries receive job assignments from our title company and legal clients, follow our workflows, and are paid directly by USA Notary Services. Both models require professionalism and compliance, but have different operational structures.

Work volume varies significantly based on client demand, your availability, and your engagement model. Contractor notaries should not expect guaranteed minimum volume. Subscriber notaries' volume depends entirely on the clients they bring. We cannot guarantee specific workload levels, but we do our best to distribute assignments fairly among available contractor notaries.

Yes. All notaries working with us must maintain current errors and omissions (E&O) insurance as required by their state or as a condition of performing RON. You are responsible for maintaining adequate coverage throughout your engagement.

We conduct regular performance reviews. If issues arise, we provide feedback and an opportunity to improve. Notaries who consistently fail to meet standards may be removed from the network. We take quality seriously because our clients depend on reliable service.

Subscriber notaries generally have more flexibility. Contractor notaries should discuss any potential conflicts during onboarding. We expect reliability and responsiveness during your committed availability windows, regardless of other engagements.

You are. As a commissioned notary, you are responsible for knowing and following all applicable laws in your state, including RON-specific requirements. We provide tools and guidance, but ultimate legal responsibility for each notarial act rests with the notary who performs it.

We provide technical support for platform-related issues, including connectivity problems, session troubleshooting, and document management questions. Support is available during business hours with emergency support for critical issues.